Business Process Analysis

Investing in software for your business because it “seems right” can increase your expenses without providing any significant business value. Business Process Analysis is like taking your car to a great shop, explaining the symptoms, and receiving an accurate diagnosis that gets the right repair done the first time for the overall lowest cost.

Business Process Analysis provides you with a diagnosis of your manual and automated business systems allowing you to make informed decisions about where to invest your time and money to improve your business processes. Business Process Analysis will include one or more of the following:

  • Identification and documentation of Business Needs.
  • Construction of process diagrams and supporting materials that illustrate your critical business activities.
  • Identification of process bottlenecks and the impact of those bottlenecks.
  • Measuring maximum capacity of processes for use in capacity planning.
  • Provide recommendations for process improvement including improvements to quality and capacity.


Software Requirements & Acquisition

Many software purchase decisions (especially for small businesses) are based on referrals from a buddy, information from an “experienced” store clerk, or (increasingly) based on the best looking web site. If you are using financial, line of business, or scheduling software to help run your business, you need the right software.

Here are some important steps I take in the requirements and acquisition process to help you invest your software dollars wisely:

  • Identify and document your software requirements from a business perspective.
  • Evaluate multiple software packages (including support options) against your requirements.
  • Estimate the total cost of ownership which includes the initial cost required to deploy the software and the ongoing maintenance costs.
  • If you can’t find a software package off the shelf that meets your needs, determine if you can build custom processes around the package to fill in the gaps.
  • Plan out the implementation and manage it to completion.


Database Design & Development

The data you collect in your business can provide valuable insight into the details of your business operation. Microsoft SQL Server is a powerful and flexible tool that provides increasing value with every new release. Reporting Services, Analysis Services, and Integration Services provide a solid data storage, processing, and reporting platform.

I can help you leverage the Microsoft SQL Server platform by providing you with tools and information including:

  • Database Reverse Engineering and documentation.
  • Performance Analysis and Query Optimization.
  • Data collection, aggregation, analysis and reporting.
  • Database Conversion/upgrades.
  • Designing databases from scratch to meet processing and reporting requirements.


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